Clarify the facts, in response to the ” pineapple “, Chongqing Travel Guide
for ” pineapple ” ( hereinafter referred to as ” he ” ) complaints answer:
his complaints it is desirable. He used to call me a mobile phone, then the mobile phone battery, he failed to timely contact with me. We have a few times to apologize to him. Incidentally, at that time, I still have office landline and mobile phone can be connected to another.
has the following several points need to be clarified:
he admitted that he lived and published online photo does not match. Identified as found, he will Deluxe Room photos to be mistaken for his book the honeymoon Seaview room.
immediately we told him he could check refund, or transform into a deluxe room. Deluxe room with two single bed, he won’t change. He is the very next day looking for alternative, not found satisfactory, so he hopes to continue to live. It seems that our room is the best choice. When he said our room as Holiday Inn. This is normal, star is not the same, is a difference of 10 times the two class room cannot be compared.
when he suggested he was once a Holiday Inn room attendant, like the white bed sheet and quilt cover. He considered our sea view honeymoon room should also use white goods. We told him not to understand Chinese customs, foreigners, Chinese think honeymoon with white is not happy. In order to meet him, we gave him for the white goods.
in both normal communication in the process, he suddenly shouted obscenities, and threatened to take brutal hit grab means. We warned him, he also felt that it was inappropriate. He explained that, people do speak dirty. We find it difficult to agree with him on the Henan man, did not expect him to ” Henan people speak ” as a reason to destroy our communication. Thus he no longer adhere to speak, no longer speak to hit grab it. We communicate to continue.
because he make impertinent remarks, we had to him at a distance. To shout abuse him, we treated courteously.
source: http://sealhotel.spaces.live.com/default.aspx